Shipping policy

Delivery Area

LARKOVELLE ships to addresses within the United States. We do not currently offer international delivery.

Available shipping options are shown at checkout for your delivery address. If your address is not accepted, contact us before placing an order.

Shipping Rates

Standard shipping costs $3.00 for orders below $50.00.

Standard shipping is free for orders of $50.00 or more.

The free-shipping threshold is calculated on the merchandise subtotal after discounts and before taxes and shipping. Final shipping charges appear at checkout.

Processing and Transit Time

Order processing: 1–2 business days.

Estimated standard transit time after dispatch: 5–8 business days.

Estimated total time from order placement to delivery: 6–10 business days, combining processing and transit.

Business days are Monday through Friday, excluding U.S. public holidays. Orders placed on weekends or holidays begin processing on the next business day.

Arrival dates are estimates and may be affected by carrier operations, weather or other disruptions.

Shipment Updates and Tracking

Once your order ships, we send shipment details to the email address supplied at checkout.

Where tracking is available, use the link in that notification or the order-status page. Initial tracking events may take time to appear after the label is created.

Contact support@larkovelle.com if you need help locating shipment information.

Shipping Delays

If we cannot ship within the stated processing period, we will notify you, provide a revised estimate when available, and offer the choice to consent to the delay or cancel the unshipped order for a full and prompt refund.

If we cannot obtain consent where required, we will cancel and refund as required by applicable law. You do not have to accept an indefinite delay.

Address Corrections and Delivery Problems

Check your delivery address before placing an order. Contact us immediately about corrections; changes may not be possible after dispatch.

If a parcel is delayed, missing, damaged or marked delivered but cannot be located, contact us with your order number. We will investigate with the carrier and arrange an appropriate resolution.

Please retain damaged packaging where possible to help with an investigation. We do not automatically deny assistance solely because tracking shows delivery.

Returns and Exchanges

Eligible returns and exchanges within the United States include free return shipping. Eligible replacement exchanges also include free standard outbound shipping.

See our Returns, Refunds & Exchanges policy for the 30-day request window and full terms.

Contact

LARKOVELLE is operated by LARKMONT 9 LIVING LLC.
Website: https://larkovelle.com
Email: support@larkovelle.com
Phone: +1 408-858-9715
Business address: 53 Lynn Fork Rd, Slemp, KY 41763, United States

Customer service hours: Monday–Friday, 9:00 AM–5:00 PM Pacific Time (PT), excluding U.S. public holidays. Closed on weekends.